2. What payment methods do you take?

3. Do you cater for special diets?

4. Do you cakes contain nuts?

5. I would like to discuss a cake order, what's the best way to contact you?

6. I've seen a cake on your website, and I'd like something similar

7. Where is your shop?

8. Do you deliver?

9. I need to hire a cake stand, do you have any available?

10. I want to make my own cake, but will you decorate it?

11. I want to decorate a cake myself, but can't bake. Will you provide a cake for me to decorate?

12. I want to learn cake decorating, do you run classes?

13. I how far in advance do I need to order a cake?

14. I need a cake today, do you have any available?

1. How do I order a cake?
Send an email to boxocakes@yahoo.co.uk stating the design of cake you would like, the date the cake is required and how many you're catering for. We will send you a quote for the cake and an order form. If you are happy with the quote, fill in the order form and email it back to us and we will confirm your order.

2. What payment methods do you take?
We usually take payment in cash on the day of delivery/collection. If you would like to pay in advance, we can issue an invoice which is paid on-line via Paypal. We do not accept cheques.

3. Do you cater for special diets?
The only special diet we currently cater for are vegans. We have a vegan chocolate cake recipe which does not contain any diary or animal products so is therefore suitable for vegans and vegetarians.

4. Do your cakes contain nuts?
We occasionally use nuts and nut products in our cakes and there may be trace elements of nuts in our cakes. Therefore our cakes may not suitable for those with nut allergies.

5. I would like to discuss a cake order, what's the best way to contact you?
You can email us with the details of the cake you would like at boxocakes@yahoo.co.uk. However if you would like to call us, we can be contacted on 07 949658812. The best times to call are:
Monday - Friday = after 7pm
Saturday - Sunday = any time between 9am and 10 pm

6. I've seen a cake on your website, and I'd like something similar
The cakes on our website are examples of cakes we have made, and all colours, shapes, designs etc can be changed and adapted to suit your ideas and requests.

7. Where is your shop?
We do not have a shop we are a family business based at home.

8. Do you deliver?
Yes, we deliver to any area within the M25. Delivery costs depend on your location.

9. I need to hire a cake stand, do you have any available?
Yes, we do have some cake stands for hire.

10. I want to make my own cake, but will you decorate it?
Yes, we are more than happy to decorate a cake you provide. But please contact us before making the cake to let us know the style and design of decoration you require and we can ensure you bake your cake in the right size and shape for your design.

11. I want to decorate a cake myself, but can't bake. Will you provide a cake for me to decorate?
Yes, if you are not confident to bake yourself, or do not have the facilities we are more than happy to bake a cake for you. Contact us and let us know the size, flavour and shape of cake you require two weeks ahead of the date you need your cake and we will be happy to help.

12. I want to learn cake decorating, do you run classes?
Sorry we do not run classes. The best place to find courses would be your local college or adult education centre. You can find many courses here too:
http://www.020.co.uk/cgi-bin/nav.cgi?cat=C+%2F+Cake+Making+%26+Decorating+Courses

13. I how far in advance do I need to order a cake?
Wedding cakes need to be ordered 6 - 8 weeks in advance, other occasions require 1 - 2 weeks' notice, though if you need a cake at short notice, let us know and we will do our best to help.

14. I need a cake today, do you have any available?
We cannot provide a cake at such short notice; all our cakes are made to order. We can occasionally help with at order at short notice but at least 1 -2 days to bake and decorate a cake.